Mike Cairns
Employers on the program
- 2024Amazon Web Services2 talks
Events1
Conferences1
Talks2
Years active2024
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Dec 2, 2024 | AWS re:Invent 2024 | AWS re:Invent | builders session | Elevate service response with video using Amazon Connect and gen AI as Amazon Web Services Attend this builders’ session to learn how to use video capabilities from Amazon Connect, integrated with generative AI for computer vision to implement an…Show lessAttend this builders’ session to learn how to use video capabilities from Amazon Connect, integrated with generative AI for computer vision to implement an intelligent customer service response management solution. | |
| Dec 2, 2024 | AWS re:Invent 2024 | AWS re:Invent | workshop | Unlock contact center efficiency with interactive step-by-step guides as Amazon Web Services Attend this hands-on workshop to learn how to create interactive step-by-step guides for customer self-service and agent assistance using Amazon Connect. Learn…Show lessAttend this hands-on workshop to learn how to create interactive step-by-step guides for customer self-service and agent assistance using Amazon Connect. Learn how to use customer data to both identify self-service opportunities and design more intuitive self-service applications. |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Anjan Mukherjee | 1 | 1 | 2024 |
| Bamba Diouf | 1 | 1 | 2024 |
| Clarence Choi | 1 | 1 | 2024 |
| Gillian Armstrong | 1 | 1 | 2024 |
| Jason Douglas | 1 | 1 | 2024 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.