Michael McCrillis
Employers on the program
- 2019John Hancock1 talk
Events1
Conferences1
Talks1
Years active2019
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Dec 2, 2019 | AWS re:Invent 2019 | AWS re:Invent | chalk talk | Supercharge your CRM with AI-enabled Amazon Connect as John Hancock In this chalk talk, learn how John Hancock and other Amazon Connect customers enable their contact-center and customer-relationship management (CRM) experiences…Show lessIn this chalk talk, learn how John Hancock and other Amazon Connect customers enable their contact-center and customer-relationship management (CRM) experiences with AI-powered capabilities such as call transcription, speech analytics, and fraud detection. We explore how it’s possible to quickly integrate Amazon Connect and CRM systems, leveraging serverless access of your CRM data and adding... | Slides |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Marc Rudkowski | 1 | 1 | 2019 |
| Tracy Ann Kelly | 1 | 1 | 2019 |
| Wenyi Gu | 1 | 1 | 2019 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.