Tarun Agarwal
Employers on the program
- 2021Zillow1 talk
Events1
Conferences1
Talks1
Years active2021
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Nov 29, 2021 | AWS re:Invent 2021 | AWS re:Invent | breakout | How Zillow and Genesys are transforming customer conversations as Zillow Adding intelligence to your call center can help you personalize every customer interaction, help you better understand your customer, and improve overall…Show lessAdding intelligence to your call center can help you personalize every customer interaction, help you better understand your customer, and improve overall customer satisfaction. In this session, Zillow and Genesys share how they implemented AWS Contact Center Intelligence (CCI) solutions to provide self-service automation, real-time call analytics to assist agents, and post-call analytics. | SlidesVideo |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Priyank Goyal | 1 | 1 | 2021 |
| Rebecca Owens | 1 | 1 | 2021 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.