Joanna Crown

Data is rewriting the rules of retail. From predicting what customers want before they know it themselves, to delivering seamless experiences across stores, apps and websites, the brands getting it right are the ones putting data at the heart of every decision. In this panel, four experts from some of Britain's most recognised retail names B&Q, Boots, Sainsbury's and Moonpig share how their organisations are harnessing analytics and AI to drive personalisation, power omnichannel strategies and create customer experiences that keep people coming back. But it's not just about the technology. Our panellists will get into the real challenges, building data-driven cultures, breaking down silos, earning customer trust and proving value in a fast-moving industry. Whether you're deep in the data trenches or leading transformation from the top, this session will leave you with practical insights you can take back to your own organisation. Powered by: Women in Data®

Moonpig is in the business of helping people create meaningful connections with the people they care about. It turns out that building a great data team isn't all that different. Hear from members of Moonpig's Data team as we explore how the everyday moments of team life - creating space for exploration, acting on honest feedback, celebrating successes and failures, and learning together - create the conditions for meaningful impact. We'll share the practices that help ideas travel, innovation flourish, and people do their best work: from experimentation and cross-team collaboration to retrospectives that drive real change. It's an honest conversation about building a team where everyone has a role to play in shaping better outcomes. Powered by: Women in Data®