Vijay Parmeshwaran

Conversational analytics promises to democratize data, but the path from promise to production looks different in every organization. In this session, cross-industry leaders pull back the curtain on their Genie deployments spanning four distinct functional domains: global supply chain, commercial sales and marketing, workforce staffing optimization, and healthcare intelligence for reducing readmissions. You'll hear what drove adoption, where implementation got messy, and how each team defined, and measured, value. Whether you're evaluating conversational AI for the first time or scaling an existing deployment, this cross-industry conversation delivers the unfiltered perspective you won't find in a case study.