Vafa Ahmadiyeh
Employers on the program
- 2022Amazon Web Services1 talk
Events1
Conferences1
Talks1
Years active2022
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Nov 28, 2022 | AWS re:Invent 2022 | AWS re:Invent | breakout | JPMorganChase real-time agent assist for contact center productivity as AWS Resolving complex customer issues is often time-consuming and requires agents to quickly gather relevant information from knowledge bases to resolve queries…Show lessResolving complex customer issues is often time-consuming and requires agents to quickly gather relevant information from knowledge bases to resolve queries accurately. Join this session to learn how JPMorganChase built an AWS Contact Center Intelligence (CCI) real-time agent assist solution to help 75 million customers and help 8,500 servicing agents generate next best actions in the shortest... | SlidesVideo |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Ami Ehlenberger | 1 | 1 | 2022 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.