Subin Abraham

Organizations have invested heavily in AI, yet many struggle to show tangible value. Despite strong strategies, major spend and numerous pilots, outcomes often fall short — productivity gains are uneven, impact is hard to measure and transformation hasn’t scaled as expected. In this candid panel, industry and technology leaders move beyond success stories to examine real AI value creation, sharing where investments delivered results, where they stalled and what enabled some to break through. This EY discussion explores how data readiness, operating models, governance and platform choices determine whether AI becomes lasting business value or remains an experiment.