Soniya Parmar

AWS knows that service reliability is something that you rely on. In this chalk talk, learn how Amazon has used cultural and technical mechanisms to help teams more effectively operate in a decentralized organization, especially for critical processes like incident management.

Performing operations as code, a design principle recommended by the AWS Well-Architected Framework, can help organizations perform operations more efficiently, limit human error, and achieve predictable results. In this code talk, learn how to implement operations as code.

Maintaining governance and compliance can be a manual, time-intensive process that prevents organizations from achieving self-service and automation at scale. In this session, learn how NextEra Energy and Capital One enable automation and self-service at scale with AWS Cloud operations services.