Shanna Chang

AI agents are non-deterministic - they can burn tokens, stall, or drift into wrong behaviour with no warning, and teams often have no visibility until something breaks.

When critical systems fail, every minute of downtime costs money and trust. Transform an application into a resilient, observable system in this hands-on workshop.

By extending application performance monitoring to end users as well as frontend experiences, AWS digital experience monitoring enhances customer experiences with an outside-in perspective of application performance across all user touchpoints.

The foundation to incident management is setting up the right alarms to ensure smoother remediation. AWS observability services—including Amazon CloudWatch and AWS managed open source observability services—offer alarms from static and composite to anomaly detection and metrics insights.