Robin Harwani

IVR frustrates telecom customers, and the context from the automated interaction is gone when a human finally receives the call. Come to this chalk talk ready to work on what replaces it.

In this session, explore groundbreaking telecom innovations from around the world. Learn about planning and deployment best practices for MVNO, public 5G, private 5G, and unique generative AI- and ML-driven orchestration and automation use cases.

Despite the proliferation of devices, the vision of seamlessly connected homes continues to be a challenge in the industry. AWS has a unique approach to this challenge and offers services that can automatically detect any compatible smart devices in the home as soon as they are plugged in.

In this session, learn how AWS is helping telecom operators globally transform customer experiences with AWS edge computing services. Dive into reference architectures from Telenor, América Móvil, Boingo, and other real-life deployments that use AWS edge services including AWS Snowball, AWS Outposts, AWS Wavelength, and AWS Local Zones, along with multiple access network technologies.

Come hear how Globe and MYCOM are breaking the legacy paradigms for telecom service assurance with a cloud-native solution powered by AWS. With 5G, network virtualization, and SD-WAN, telecom networks are evolving away from appliance-based implementations and toward cloud-native software applications.

In this session, you learn how AWS is enabling new Industry 4.0 virtualized mobile network functionality at any on-premises or edge location using AWS Outposts. You also learn how to implement enterprise-ready dedicated virtual network function architecture with AWS Outposts to meet the demands for Industry 4.0 use cases.