Rebecca Herbert

The plan is usually right. AI investment, data platforms, digital transformation: the strategy and technology have been improved more times than most of us can remember, but they are in good shape. What's actually holding back the return is the space between people, purpose and process, where decisions stall, priorities blur and teams work hard in parallel instead of together. This isn't another session about new strategy, new technology or another solution to adopt. It's live work: a structured Recognition, Realisation, Response process that surfaces whatever's actually stalling progress in the room, named in the room's own words, not prescribed in advance. By the end, the room has named a friction pattern getting in their way instead of carrying vague frustration and understood what it's really costing beyond the obvious line items, and committed to one small, testable step to take back this week. Not a deck for someone else to action later. Not a theoretical lecture about what you ‘should’ do. A refreshing practical, guided (and replicable) session. Attendees will leave with: A clear way to name a friction pattern they've normalised A grounded view of what that pattern is really costing, beyond the obvious One small, specific action to test back in their organisation this week Bonus: and it’s a simple method that can be replicable with their own teams too!