Prem Ranga

This code talk dives deep into the evaluation of agentic applications built with large language models (LLMs), leveraging Amazon Bedrock and open source frameworks.

Fleet operators need to effectively manage dashcam footage from their vehicles for various purposes, including law enforcement reporting, insurance, and driver training. In this interactive chalk talk, learn how to streamline access to relevant videos, reduce storage costs, and improve response times to agencies.

Join this hands-on workshop to learn how to build engaging conversational experiences faster with Amazon Lex and Amazon Bedrock. Discover how generative AI can accelerate bot design and run-time experiences and how to integrate virtual agents with Amazon Connect or another contact center solution.

Today’s contact centers provide omnichannel services so that customers can interact by chat or phone. With shorter hold times, chat has helped solve some of the challenges associated with traditional voice-based contact centers, but it is still constrained by the need for live agents.

Understanding what your customers are saying is critical to your business, but navigating the technology needed to make sense of these conversations can be daunting. In this workshop, discover how to uncover valuable insights from your data using custom models that are tailored to your business needs—with no ML expertise required.