Data Conference Databasea Query.Farm index
Speakers

Prashant Trehan

Employers on the program

  1. 2020Amazon Web Services1 talk
Events1
Conferences1
Talks1
Years active2020

Appearances by year

201920202021202220232024202520262027
  • AWS re:Invent

Talks

DateEventConferenceRoleTitleLinks
Nov 30, 2020AWS re:Invent 2020AWS re:Inventbreakout[NEW LAUNCH!] Prioritize, assign, track, and automate agent work: Amazon Connect Tasks
as AWS
In this session, learn how Amazon Connect Tasks makes it easy for you to prioritize, assign, and track all the tasks that agents need to complete, including…Show less

In this session, learn how Amazon Connect Tasks makes it easy for you to prioritize, assign, and track all the tasks that agents need to complete, including work in external applications needed to resolve customer issues (such as emails, cases, and social posts). Tasks provides a single place for agents to be assigned calls, chats, and tasks, ensuring agents are focused on the highest-priority...

SlidesVideo

Frequent co-speakers

SpeakerShared eventsShared talksLast together
Erin Hall112020

Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.