Prakash Trivedi

Accenture's Framework for Agents turns AI development from a bespoke project into a repeatable product motion. It gives teams a reusable foundational layer that standardizes ingestion, retrieval, evaluation, guardrails, and cost governance, allowing developers to compose vertical solutions instead of rebuilding plumbing.The framework is 100% Databricks native: Lakebase for agent state, Databricks Apps for user surfaces, Unity Catalog for governed data access, and AI Gateway for model routing and policy enforcement. Every deployment is tuned against business outcomes.Healthcare is the first industry solution built on this framework, targeting a major pain point: patients spending 15 to 20 minutes on hold to understand coverage. Accenture's Healthcare agent cuts this wait to just 5 minutes, answering complex eligibility questions in real time with 93 to 95% grounded accuracy. In this session, Accenture shares a concrete blueprint for turning industry agents into a repeatable platform.

Join us for an interactive breakout session designed to explore scalable, real-world solutions powered by Partners with Databricks. In this high-energy session, you'll hear from three of our leading partners — Accenture, Capgemini and Wipro — as they each deliver rapid-fire, 5-minute demos of their most impactful, production-grade solutions built for the telecom industry. From network intelligence to customer experience to AI-driven automation, these solutions are already driving tangible outcomes at scale. After the demos, you’ll have the unique opportunity to engage directly with each partner in a “speed dating” style format. Dive deep into the solutions, ask your questions and explore how these approaches can be tailored to your organization’s needs. Whether you're solving for churn, fraud, network ops or enterprise AI use cases, this session is your chance to connect, collaborate and walk away with practical ideas you can take back to your teams.