Naji Shafi
Employers on the program
- 2019Amazon Web Services1 talk
Events1
Conferences1
Talks1
Years active2019
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Dec 2, 2019 | AWS re:Invent 2019 | AWS re:Invent | workshop | [REPEAT 1] Amazon Connect: Build a unified voice and chat contact center experience as Amazon Web Services Amazon Connect now gives businesses a single unified contact center service that makes it easy to deliver better customer experiences on voice and chat. In this…Show lessAmazon Connect now gives businesses a single unified contact center service that makes it easy to deliver better customer experiences on voice and chat. In this instructor-led workshop, you create an Amazon Connect contact center instance and learn how to use a single contact flow to design a natural language chatbot experience (via Amazon Lex) that escalates to a human agent on voice and chat. | Slides |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Yasser El-Haggan | 1 | 1 | 2019 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.