Matteo Ciccozzi
Employers on the program
- 2025EarnIn1 talk
Events1
Conferences1
Talks1
Years active2025
Appearances by year
- Data + AI Summit
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Jun 9, 2025 | Data + AI Summit 2025 | Data + AI Summit | speaker | GenAI Observability in Customer Care as EarnIn Customer support is going through the GenAI revolution, but how can we use AI to foster deeper empathy with our end users?To enable this, Earnin has built its…Show lessCustomer support is going through the GenAI revolution, but how can we use AI to foster deeper empathy with our end users?To enable this, Earnin has built its GenAI observability platform on Databricks, leveraging Lakeflow Declarative Pipeliness, Kafka and Databricks AI/BI.This session covers how we use Lakeflow Declarative Pipelines to monitor our customer care chatbot in near real-time and how we leverage Databricks to better anticipate our customers' needs. |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Willem Dhaeseleer | 1 | 1 | 2025 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.