Laurence Duggan
Employers on the program
- 2021Affirm1 talk
Events1
Conferences1
Talks1
Years active2021
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Nov 29, 2021 | AWS re:Invent 2021 | AWS re:Invent | breakout | Improve agent performance with ML-powered Amazon Connect as Affirm Your agents are at the core of every contact center interaction. With hundreds to hundreds of thousands of questions coming in every day, empowering your agents…Show lessYour agents are at the core of every contact center interaction. With hundreds to hundreds of thousands of questions coming in every day, empowering your agents is critical to improving customer satisfaction. | SlidesVideo |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Ryan Braastad | 1 | 1 | 2021 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.