Kshetrajna Raghavan

Shopify merchants can customize almost every aspect of their storefronts. That flexibility makes even basic questions about a shop’s brands, shipping policies, or return terms difficult to answer consistently at scale.

At Shopify we fine-tune and deploy large vision language models in production to make millions of predictions a day, and leverage different open source tooling to achieve this.

Running a retail business is hard. At Shopify, we have millions of merchants of varying sizes that face many challenges, including: - Selling across multiple online channels and managing product metadata, like categories, which is vital for search relevancy and discoverability - Scaling a business...