Justin Jeffress

Alexa Conversations dialog management is a suite of AI-based build-time tools and APIs that produce dialog models that are better equipped to handle complex conversational interactions. In this chalk talk, we cover a complex conversational problem to demonstrate the difficulty of building a skill without AI assistance and contrast that design with the AI-assisted Alexa Conversations.

The AI-driven dialog manager Alexa Conversations allows you to build Alexa skills that can gracefully handle nonlinear, unpredictable, human conversations. This session provides an overview of dialog management on Alexa and walks you through how to use Alexa Conversations to create flexible, multi-turn experiences for use cases like buying tickets, making recommendations, ordering...

In-skill purchasing on Amazon Alexa enables developers to unlock new, premium experiences for customers. But without a screen to rely on, what’s the best way to tell customers about those experiences and then help them purchase and access the content?