Jonathan Moxham

Over the past five years, the British Red Cross, in partnership with Cynozure, has undertaken a major transformation to position data as a strategic capability supporting its humanitarian mission. As the organisation continued to expand its services and respond to increasingly complex humanitarian challenges, the need for a more connected and scalable approach to data became clear. The British Red Cross set out to strengthen how data was owned, governed and used across the organisation, ensuring leaders and operational teams alike could access trusted insight to guide decisions and maximise impact. This session brings together leaders from the British Red Cross and Cynozure to share how they built an enterprise data capability that now underpins strategic planning, operational delivery and fundraising effectiveness. In a fireside chat–style conversation, the speakers will share how the British Red Cross introduced a scalable data operating model that clarified ownership and accountability, modernised its data platform to create trusted and reusable data assets, and aligned executive KPIs with organisational strategy to support clearer performance conversations.