Jing Zhang
Employers on the program
- 2024Amazon Web Services3 talks
Events1
Conferences1
Talks3
Years active2024
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Dec 2, 2024 | AWS re:Invent 2024 | AWS re:Invent | workshop | Elevate contact center performance with AI-driven agent coaching as AWS Attend this hands-on workshop and learn how Amazon Connect and generative AI can be applied to boost contact center agent development and training. | |
| Dec 2, 2024 | AWS re:Invent 2024 | AWS re:Invent | breakout | Optimize and manage your contact center workforce efficiently as AWS Contact center optimization is essential for maintaining a competitive edge, but it can often be a time-consuming and resource-intensive undertaking. | Video |
| Dec 2, 2024 | AWS re:Invent 2024 | AWS re:Invent | chalk talk | Unleash contact center operational efficiency with Amazon Connect as AWS Empower contact center supervisors to effectively manage their teams with the workforce optimization capabilities of Amazon Connect, ensuring optimal customer…Show lessEmpower contact center supervisors to effectively manage their teams with the workforce optimization capabilities of Amazon Connect, ensuring optimal customer experiences and operational efficiency. |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Alex Sanchez | 1 | 1 | 2024 |
| Dilin Joy | 1 | 1 | 2024 |
| Naveen Narayan | 1 | 1 | 2024 |
| Tom Johnston | 1 | 1 | 2024 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.