Jake Bengtson

The world has never been more connected. Today, customers demand near-perfect uptime, responsive networks, and personalized digital experiences from their telecommunications providers. The industry has reached an inflection point. Legacy architectures, fragmented customer data, and batch-based analytics are no longer sufficient. Now is the time for Telcos to embrace real-time, when the speed of insights and the ability to remain agile determine competitive advantage. In this session, leaders from Orange Belgium, Google Cloud, and Striim explore how telcos can rethink their data foundations to become real-time, intelligence-driven enterprises. From centralizing data in BigQuery and Spanner to enabling dynamic customer engagement and scalable operations, Orange Belgium shares how its cloud-first strategy is enabling agility, trust, and innovation. This isn’t just a story of technology migration—it’s about building a data culture that prioritizes immediacy, empathy, and evolution. Join us for a forward-looking conversation on how telcos can align infrastructure, intelligence, and customer intent.

The most sought-after products don’t just appear on shelves—they arrive at the perfect moment, in perfect condition, thanks to data that works as fast as the business moves. From premium meats to peak-season produce, Morrisons, one of the UK’s largest retailers, is building a future where shelves are stocked with exactly what customers want, when they want it. In this session, Peter Laflin, Chief Data Officer at Morrisons, joins Striim to share how real-time data streaming into Google Cloud enables smarter, faster, and more autonomous retail operations. He’ll unpack how Morrisons is moving beyond predictive models to build AI-native, agentic systems that can sense, decide, and act at scale. Topics include: Live store operations that respond instantly to real-world signals AI architectures that move from “data-informed” to “data-delegated” decisions Practical lessons from embedding real-time thinking across teams and tech stacks This is a session for retail and data leaders who are ready to move beyond dashboards and start building intelligent systems that deliver both customer delight and operational agility.

When signal drops, so does customer sentiment. That’s why today’s telecoms providers can no longer rely on yesterday’s data—they need insights in the moment. Industry leader VMO2 is raising the bar by reimagining how data moves through the business—from network diagnostics to personalised offer delivery—by building a real-time foundation with Striim. In this session, Vinay Pai, Head of Data Architecture at VMO2, will share how the company has transitioned from fragmented, on-premises systems to an intelligent, real-time data platform that enables proactive customer experiences and greater operational agility. Topics include: - How VMO2 detects and resolves network issues before customers even pick up the phone - Delivering truly personalised offers and dynamic pricing across digital touchpoints - Accelerating new product delivery with a modular, event-driven architecture - Key lessons from reducing churn and improving retention in a fiercely competitive market This session is ideal for data leaders aiming to modernise legacy infrastructure, embed AI into operations, and deliver real-time customer experiences that make a tangible impact.

Companies seeking to deploy AI models and applications in production face many barriers to success, including strict requirements for high availability, compute performance, fault tolerance, and scalability.