Fernando Egea
Employers on the program
- 2022Talkdesk1 talk
Events1
Conferences1
Talks1
Years active2022
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Nov 28, 2022 | AWS re:Invent 2022 | AWS re:Invent | breakout | WaFd bank delivers enhanced self-service with AWS conversational AI as Talkdesk Join this session to learn how Washington Federal (WaFd) bank used AWS conversational AI solutions and Talkdesk to reduce their customer wait time in the…Show lessJoin this session to learn how Washington Federal (WaFd) bank used AWS conversational AI solutions and Talkdesk to reduce their customer wait time in the interactive voice response system from 4.5 minutes to 28 seconds. See a live demo to understand how WaFd’s chatbot goes beyond canned responses and allows customers to perform multiple online banking tasks, such as checking account balances,... | SlidesVideo |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Dustin Hubbard | 1 | 1 | 2022 |
| Shivi Gupta | 1 | 1 | 2022 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.