Emanuela Ciotti

Compare the Market processes millions of quote requests every day. When a customer compares car insurance, the data underpinning that decision needs to be accurate, governed, and instant, where there's no room for an AI that guesses. In this session, get the unfiltered story of how one of the UK's best-known financial services brands moved from a sprawling estate of dashboards and analyst bottlenecks to a governed, real-time analytics architecture that scales. Get the insider's look into why probabilistic, text-to-SQL AI wasn't an option for a business where a wrong number has commercial and regulatory consequences. Discover how a centralized semantic layer with ThoughtSpot became the foundation everything else was built on, providing self-service analytics to the CtM team and fueling the entire organization with access to trusted, real-time data insights. Combined with a unified cloud lakehouse via Databricks, learn how CtM scaled analytics capability without scaling the team proportionally.

Customers today expect more - more personalisation, more convenience, more transparency. But delivering on those expectations isn't just about algorithms and automation. It starts with building a culture where everyone, from the frontline to the boardroom, understands the power of data. In this panel, four experts from Boots, Compare the Market, E.ON Next and EDF Energy share how their organisations are embedding data-driven mindsets to create better experiences for millions of customers every day. Whether you're driving customer experience, leading transformation or trying to connect data initiatives to real-world impact, this session will give you actionable insights to take back to your team. Powered by: Women in Data®

An internal audit found 433 Power BI reports at Compare the Market, 179 of them abandoned. Here's how the team rebuilt around dbt models instead of one-off dashboards.