Arron Hoffer
Employers on the program
- 2025Amazon Web Services2 talks
The year around now
Talks in the past 12 months and announced talks ahead, one row per conference, January to December. Hover a mark for the talk.
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Dec 1, 2025 | AWS re:Invent 2025 | AWS re:Invent | chalk talk | Design multi-modal customer journeys with Amazon Connect as AWS Learn how to build advanced customer experiences in Amazon Connect that seamlessly integrate voice, digital, and IoT interactions. Discover practical techniques…Show lessLearn how to build advanced customer experiences in Amazon Connect that seamlessly integrate voice, digital, and IoT interactions. Discover practical techniques for processing IoT signals as contact triggers, implementing device-aware routing, and designing context-rich agent interfaces. | |
| Dec 1, 2025 | AWS re:Invent 2025 | AWS re:Invent | chalk talk | Refine customer journeys with predictive routing in Amazon Connect as AWS Learn how to enhance customer experiences using AI-powered attribute routing in Amazon Connect. This session covers how to combine customer attributes with…Show lessLearn how to enhance customer experiences using AI-powered attribute routing in Amazon Connect. This session covers how to combine customer attributes with predictive modeling to intelligently match customers with the best-suited agents before conversations begin. |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Abhishek Pandey | 1 | 1 | 2025 |
| Dan Manning | 1 | 1 | 2025 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.