Andrew Machen

At American Airlines, trusted data is the runway for business value. In this session, Andrew Machen, Head of Data Governance at American Airlines, will share how his team stood up a full governance program — establishing operating models, policies, committees and certifiable data assets — in just over a year to ensure data is ready for scale. By certifying underlying data assets, American ensures every dataset meets rigorous quality and governance standards. He’ll share how data and AI observability plays a key role in monitoring and validating data health, enabling data stewards and engineers to focus less on manual oversight and more on driving impact. He’ll also dive into how his team is extending their program to AI governance to deliver measurable AI outcomes, accelerate trusted AI enablement and generate early returns.

American Airlines, one of the largest airlines in the world, processes a tremendous amount of data every single minute. With a data estate of this scale, accountability for the data goes beyond the data team; the business organization has to be equally invested in championing the quality, reliability, and governance of data. In this session, Andrew Machen, Senior Manager, Data Engineering at American Airlines will share how his team maximizes resources to deliver reliable data at scale. He'll also outline his strategy for aligning business leadership with an investment in data reliability, and how leveraging Monte Carlo's data + AI observability platform enabled them to reduce time spent resolving data reliability issues from 10 weeks to 2 days, saving millions of dollars and driving valuable trust in the data.