Alex Kocher
Employers on the program
- 2022NAB1 talk
Events1
Conferences1
Talks1
Years active2022
Appearances by year
- AWS re:Invent
Talks
| Date | Event | Conference | Role | Title | Links |
|---|---|---|---|---|---|
| Nov 28, 2022 | AWS re:Invent 2022 | AWS re:Invent | breakout | How NAB transformed the self-service experience with Amazon Connect & ML as National Australia Bank Learn how National Australia Bank (NAB) executed on their vision for a “Digital-first, human when it matters” customer experience by delivering more…Show lessLearn how National Australia Bank (NAB) executed on their vision for a “Digital-first, human when it matters” customer experience by delivering more personalized and consistent conversational AI-powered IVR and digital experiences that delight customers. NAB's approach helped customers accomplish the majority of their requests via self-service while making the right NAB colleague available... | SlidesVideo |
Frequent co-speakers
| Speaker | Shared events | Shared talks | Last together |
|---|---|---|---|
| Jim Kraeutler | 1 | 1 | 2022 |
| Rebecca Condon | 1 | 1 | 2022 |
Speakers with the same name are merged into one entry, so this page may combine more than one person. Affiliations are shown as each conference listed them.