Alana Robertson

Agentic AI is rapidly moving from experimentation to real organisational impact, but scaling it successfully requires far more than building impressive prototypes. In this session, Cynozure and 1st Central will share practical lessons from introducing and scaling agentic AI within a mature, established organisation. Rather than focusing on technology alone, we will explore the organisational and transformation challenges that come with embedding AI agents into real business processes. Drawing on hands-on experience, we will discuss how to align stakeholders, adapt operating models, introduce the right governance and guardrails, and build the organisational confidence needed to scale responsibly. Attendees will leave with practical insights, frameworks, and lessons learned for moving agentic AI from isolated experiments to meaningful, sustainable impact in complex enterprises. Three benefits for the audience * Learn what it takes to move agentic AI from innovation pilots to scalable enterprise capability. * Understand the governance, operating models and organisational changes needed to deploy AI agents responsibly. * Gain practical lessons on embedding agentic AI into real business processes within complex organisations.